Modifying Contacts in Bulk

Using the Bulk Modify interface, you can modify the Contact Details of your domain names in bulk.

Note

For Resellers: The Bulk Modify tool is available only within the Customer Control Panel.

About Exceptions and Lock / Suspension 

Note
  • Bulk Modification feature is not supported for domain names under the following extensions:

    • .ASIA

    • .AU

    • .CA

    • .CN

    • .CO

    • .DE

    • .ES

    • .EU

    • .ME

    • .NL

    • .NZ

    • .RU

    • .TEL

    • .UK

  • If the domain names are Locked / Suspended by Active-Domain LLP, they need to be first Unlocked / Unsuspended by Active-Domain LLP, before you can proceed with the Bulk Contacts Modification.

Additional Information

For Resellers:

Unlocking a domain name

Unsuspending a domain name

To Modify Contacts in Bulk

  1. Login to your Control Panel. See details

  2. In the Menu, point to Manage Orders -> Bulk Tools and then click Bulk Modify.

  3. Enter the domain names whose Contact information you wish to modify, in the Domain Name field or search for the domain names using the Search form provided on the page.

    Note

    The Seach tool will populate the Domain Name field with the domains names which meet the search criteria.

  4. Click the Continue button.

  5. Here, you may choose to modify the Contact Details by clicking the Use Another Contact link besides the Contact you want to modify.

    This will open a page listing all the Contacts you have added so far. Details of a particular Contact can be viewed by clicking the View Details link corresponding to that Contact. This will open the Contact Details view.

    Click the Contact Id or Email Address link to select the Contact for your domain name. The Contact can also be selected by clicking the Use This Contact button in the Contact Details view.

    Contact Archival 

    Note

    Unused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during bulk domain name modification.

    Additional Information

    Default Contacts

    You can also add a new Contact by clicking the Add New link in the Contacts list page and then submitting the details.

    Contact Selection 

    Note

    If you chose another Contact for the Registrant, you may choose to use the same Contact as the Technical, Billing and Admininstrative Contacts as well, by selecting the Yes radio button besides Use the Registrant Contact information for Technical, Billing and Admin Contacts.

  6. Click the Submit button.

Tracking your Bulk Contacts Modification Action

You can track the status of your Bulk Contacts Modification Action from the Running Bulk Actions page.

Bulk Actions Limit 

Note

At any point of time, you can add upto 2 Bulk Actions. This implies that you would not be able to add another Bulk Transfer / Renewal / Name Server Modification / Contact Modification / Theft Protection / Privacy Protection Action, if 2 Bulk Actions are already running. You will encounter the below error message in case you try to do so:

Attention

You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.

You will be able to add another Bulk Action once one of the earlier actions has been processed completely.